VASU SKIN SOLUTIONS POLICIES & FORMS
APPOINTMENT CANCELLATION
Vasu Skin Solutions requires 48 hours’ notice for cancellations or rescheduling. Appointments cancelled with less than 48 hours’ notice, or missed appointments, will incur a $200 fee. Clients arriving more than 15 minutes late may need to reschedule to ensure we can provide the best care.
LASER HAIR REMOVAL POLICY
If you have a laser hair removal treatment, please arrive with 1-3 days of hair growth, or additional charges may apply. Please ask your technician for the perfect time frame for shaving as each body part, ethnic background, and hair growth are unique for each individual. Shaving properly dramatically affects the final results of your treatment.
If you arrive without shaving it will be considered a late cancellation as we are unable to treat you and fees will apply.
Please do not show up with a tan, spray tan, and always inform your technician when taking new medications. Unfortunately, we cannot treat you with a tan.
FINANCIAL POLICY
Fees for all services must be paid in full at the time of service. We accept Visa, MasterCard, American Express, checks, and cash. Any check returned for insufficient funds will assess a fee of $25.00. We do not offer any refunds on services rendered. Please note that there are no refunds on packages sold. Unused balances can be applied to other services provided by Vasu Skin Solutions.
Any fees discussed before a consultation are general estimates. You will be given an individualized treatment plan with prices valid for thirty (30) days after the consultation appointment.
As most of our procedures are considered cosmetic and not medically necessary, we do not bill insurance. However, we are happy to assist you in providing the receipts for your treatments that you can submit to your insurance company.
REFUND POLICY
Laser Hair Removal and Skincare Services – Please note that we do not offer refunds on packages. All packages must be used within two years from the purchase date.
Products – Vasu Skin Solutions offers a 30-day product Satisfaction Guarantee. If you are not pleased with your product, you will receive a store credit to recommend another product that will address your needs.
PRIVACY POLICY
At Vasu Skin Solutions, your privacy and confidentiality are extremely important to us. We are committed to protecting your personal and medical information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable privacy laws.
Information We Collect
We may collect personal information such as your name, contact information, appointment details, medical history, treatment records, and clinical photographs. This information is used solely to provide safe, personalized care, manage appointments, and communicate with you about our services.
Protection of Medical Information
Your medical information is confidential. We do not sell or share your medical information for advertising or marketing purposes.
Medical records, treatment details, and clinical photographs are securely maintained and accessible only to authorized personnel and service providers as necessary for your care and practice operations, in accordance with HIPAA.
We never use identifiable before-and-after photographs for promotional purposes without your separate written authorization.
Online Booking and Payments
We use Boulevard, a HIPAA-compliant appointment scheduling and client management platform, to securely manage bookings and client information. Payment transactions are handled through authorized payment processing systems.
Website Cookies and Analytics
Our website may use cookies and analytics tools to understand website traffic and improve your online experience. We do not intentionally transmit protected health information to advertising or analytics platforms.
Communications
We may contact you regarding appointments, treatments, aftercare instructions, and practice updates. Promotional communications are sent in accordance with applicable laws, and you may opt out of marketing messages at any time.
Your Privacy Rights
You have the right to request access to your medical records, request corrections, and ask questions about how your information is protected, subject to applicable HIPAA requirements.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updates will be posted on this page.
Effective Date: October 30, 2026
FILE A COMPLAINT
At Vasu Skin Solutions, we are dedicated to providing exceptional service and ensuring 100% client satisfaction. If your experience has been anything less than excellent, we encourage you to contact us directly so we can make it right.
As required by law, we are also providing the information to file a formal complaint with the Colorado Department of Regulatory Agencies (DORA):
File a complaint with DORA:
https://apps2.colorado.gov/dora/licensing/activities/complaint.aspx
Or email: dora_dpo_licensing@state.co.us
